Milligan v. Toyota Motor Sales

The settlement was granted final approval on January 6, 2012.

Welcome to the website for the proposed settlement involving certain models of Toyota RAV4s. The case is entitled Milligan v. Toyota Motor Sales U.S.A., Inc. The information provided here is intended to supplement and/or explain some of the information located on the Notice that you received.

The lawsuit claims that some 2001-2003 model-year RAV4s equipped with automatic transmissions have experienced a “harsh shift condition.” These vehicles are referred to in the Notice as the “Class Vehicles.” The “harsh shift condition” may have been attributable to the Electronic Control Module (ECM). A malfunctioning ECM may also cause damage to the car’s automatic transmission.

Judge Seeborg decided that everyone who fits the following description is a Class Member: All persons in the United States, including the Commonwealth of Puerto Rico, who currently own or lease or formerly owned or leased a model year 2001 through 2003 Toyota RAV4 equipped with an automatic transmission. These people are referred to in the Notice as “Class Members” and the vehicles are referred to as “Class Vehicles.” Model years 2001 through 2003 Toyota RAV4 vehicles with automatic transmissions are included in this settlement.

Toyota will continue to provide a warranty enhancement to any Class Member, for a period of ten (10) years or 150,000 miles from the Class Vehicle’s in-service date, whichever occurs first, for a harsh shift condition of the automatic transmission and/or illumination of the Malfunction Indicator Light (check engine light) with the following computer codes: P0750, P0753, P0755, P0758, and/or P1760. Toyota will also continue to offer reimbursement to current owners under to the existing Customer Support Program. The Settlement also (1) extends the reimbursement provision to prior owners or lessees in the United States and Puerto Rico; (2) establishes procedures and standards for processing claims, including an appeals process; and (3) provides assistance to Class Members seeking settlement benefits.

Toyota will continue to reimburse all Class Members who, before to the receipt of notice of the warranty enhancement, paid for repair or replacement of the ECM and/or automatic transmission for the specific condition covered by this settlement, where the condition occurred in Class Vehicles falling within the enhanced-warranty period. If you are a Class Member and have already been reimbursed for their ECM and/or automatic transmission replacement or repair by Toyota, you will not be entitled to further reimbursement for that same replacement or repair. The Settlement also (1) extends this benefit to prior owners in the United States and Puerto Rico; (2) establishes procedures and standards to ensure the fair administration of claim processing, including an appeals process; and (3) provides assistance to Class Members seeking reimbursement.

This site provides the following information: